How Freedom Online collects, uses, and protects your information.
Last updated: August 2026
When you request service, contact support, or subscribe to updates, we may collect your name, phone number, email address, installation address, and any message you send us through our forms.
We use this information to confirm coverage and schedule installation, manage billing, respond to support requests, and send service updates or newsletters you've subscribed to.
We don't sell your personal information to third parties. Information is shared only with staff and contractors directly involved in delivering or billing your service, or where required by law.
We keep account information for as long as your service is active and for a reasonable period afterward for billing and legal record-keeping purposes.
You can unsubscribe from newsletter emails at any time, or request a copy, correction, or deletion of the personal data we hold about you, subject to legal record-keeping requirements.
Privacy questions can be sent to support@freedomonline.com.bd or through our contact page.