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Billing

How to Pay

Ways to pay your Freedom Online bill — mobile banking, cards, or bank transfer.

Payment methods

Pick whichever works for you

Your bill is generated on the same date each month. Pay through any of the methods below — payments are usually reflected on your account within a few hours.

Mobile Banking

Pay via bKash, Nagad, or Rocket using our merchant number. Your invoice reference number goes in the "reference" field.

Card Payment

Pay online with any Visa, Mastercard, or local debit card through our secure payment link, sent with every monthly invoice.

Bank Transfer

Direct deposit or transfer to our company bank account. Please use your customer ID as the transfer reference.

Step by step

Paying with mobile banking

  1. Open your mobile banking app and choose "Pay Bill" or "Merchant Payment."
  2. Search for our merchant name or enter our merchant number (sent with your invoice).
  3. Enter your customer ID as the reference so the payment matches your account automatically.
  4. Enter the amount shown on your invoice and confirm with your PIN.
  5. Keep the confirmation SMS — if a payment doesn't reflect within 24 hours, share it with support.
Payment not showing up?

We'll sort it out quickly

Send us your transaction ID and customer number and we'll confirm your payment right away.

Contact billing support